Why should I get ERP online Access from you?
We Provide SAP , pleoplesoft and oracle Access within a fully functioning system, and provide true support to get you connected.
We Provide SAP , pleoplesoft and oracle Access within a fully functioning system, and provide true support to get you connected.
Once I have paid, how fast can I get my connection?
After you buy your SAP Access package it typically takes just a few hours to activate your account. We will send you an email with your user ID and password.
After you buy your SAP Access package it typically takes just a few hours to activate your account. We will send you an email with your user ID and password.
How fast are the systems? How many people are on it?
We have a Dedicated T1 internet line and have users from all over the world! Connection speed has never been an issue for our students. Also, we keep the number of users per server to a minimum and typically have an average of only 10-15 users online!
We have a Dedicated T1 internet line and have users from all over the world! Connection speed has never been an issue for our students. Also, we keep the number of users per server to a minimum and typically have an average of only 10-15 users online!
How does the Remote SAP Access work?
Access to our SAP training systems is via the internet - all you need is the SAP GUI version 6.40 or higher. If you don't have a GUI we will send you a download link from which you can download & install the SAP GUI. Our system offers you access to all user and configuration transactions for all modules (except for user maintenance and basis/system administration functions). You can play & practice as much as you want, including setting up your own entities, configuration, master data and transactions.
Access to our SAP training systems is via the internet - all you need is the SAP GUI version 6.40 or higher. If you don't have a GUI we will send you a download link from which you can download & install the SAP GUI. Our system offers you access to all user and configuration transactions for all modules (except for user maintenance and basis/system administration functions). You can play & practice as much as you want, including setting up your own entities, configuration, master data and transactions.
Can I access It From Anywhere?
You can access SAP , Peoplesoft and Oracle server online through your laptop or desktop via internet. You can access the server from anywhere in the world as long as you are connected to the internet.
You can access SAP , Peoplesoft and Oracle server online through your laptop or desktop via internet. You can access the server from anywhere in the world as long as you are connected to the internet.
What kind of internet connection do I need?
We recommend a high speed connection via DSL or Cable. If you have a ISDN or dial-up connection you can still connect to the SAP systems but it will be very slow.
We recommend a high speed connection via DSL or Cable. If you have a ISDN or dial-up connection you can still connect to the SAP systems but it will be very slow.
How often do you refresh the systems?
We typically refresh our systems every 5 months. That means your data will be available for a long time and you don't have to worry about re-doing all your work every 30 days as with the other providers that run illegal demo versions of SAP.
We typically refresh our systems every 5 months. That means your data will be available for a long time and you don't have to worry about re-doing all your work every 30 days as with the other providers that run illegal demo versions of SAP.
Can I switch between systems?
Yes, you can. We can switch your subscription from one system to another free of charge once every month.
Yes, you can. We can switch your subscription from one system to another free of charge once every month.
Do you offer multi-user or long-term discounts?
Yes, we do! If you have 4 or more users we will extend a 20% volume discount. Also, if you sign up for SAP access for 3 months or 1 year we will extend a discount.
Yes, we do! If you have 4 or more users we will extend a 20% volume discount. Also, if you sign up for SAP access for 3 months or 1 year we will extend a discount.
Do you offer any support?
Absolutely! We offer email support 7 days a week via our online help desk system!. We support all issues related to system access and security and we will, of course, help you get set up.
Absolutely! We offer email support 7 days a week via our online help desk system!. We support all issues related to system access and security and we will, of course, help you get set up.
What if it just doesn't work for me after I buy access?
We want you to be 100% satisfied with your SAP access! If you don'tlike our service or support tell us and we'll refund your money - no questions asked!
We want you to be 100% satisfied with your SAP access! If you don'tlike our service or support tell us and we'll refund your money - no questions asked!
Is the system available all the time?
Yes, the system is available all the. It maybe down for less than an hour once a month for routine maintaince, otherwise it will be available 24/7 and is limited only by your download and upload speeds. All our systems are connected to a Dedicated T1 internet line.
We need on-site support, can you provide that?
Erponlineaccess has a variety of managed services to provide both on-site and remote support. We scale our services to fit your specific needs. Our experienced developers, DBA's and infrastructure staff are highly knowledgeable in the functionality and technical workings of many types of applications.
We need a permanent, full-time person at our company. How can you help us and can we save any money using Erponlineaccess?
Erponlineaccess can provide full-time or part-time support on a permanent basis. Most clients find that, because of our unique shared-services model, we are able to provide 24/7 support with part-time resources and pass that savings on to them. Our analysts, developers and DBAs have 8-10 years of experience and our company has been providing these services for over 10 years. Frequently our clients are also able to save money by not having to pay for ongoing specialized training of their IT staff to keep up with the latest software upgrades and fixes.
Erponlineaccess incurs the cost of this training for their people.
Yes, the system is available all the. It maybe down for less than an hour once a month for routine maintaince, otherwise it will be available 24/7 and is limited only by your download and upload speeds. All our systems are connected to a Dedicated T1 internet line.
We need on-site support, can you provide that?
Erponlineaccess has a variety of managed services to provide both on-site and remote support. We scale our services to fit your specific needs. Our experienced developers, DBA's and infrastructure staff are highly knowledgeable in the functionality and technical workings of many types of applications.
We need a permanent, full-time person at our company. How can you help us and can we save any money using Erponlineaccess?
Erponlineaccess can provide full-time or part-time support on a permanent basis. Most clients find that, because of our unique shared-services model, we are able to provide 24/7 support with part-time resources and pass that savings on to them. Our analysts, developers and DBAs have 8-10 years of experience and our company has been providing these services for over 10 years. Frequently our clients are also able to save money by not having to pay for ongoing specialized training of their IT staff to keep up with the latest software upgrades and fixes.
Erponlineaccess incurs the cost of this training for their people.
How do we manage you if you are working remotely?
First, we are in constant communication with you via telephone and email. Second, we provide periodic status reports regarding work-in-progress and planned activities. In addition, our fractional resource service delivery model allows you to choose which service(s) you engage us on. Since our response times are very fast and because we are so proactive, our clients often say that our service level feels as though we’re located in the same building as they are. Plus, if for any reason you are dissatisfied with our performance, we have a 90 day out option.
First, we are in constant communication with you via telephone and email. Second, we provide periodic status reports regarding work-in-progress and planned activities. In addition, our fractional resource service delivery model allows you to choose which service(s) you engage us on. Since our response times are very fast and because we are so proactive, our clients often say that our service level feels as though we’re located in the same building as they are. Plus, if for any reason you are dissatisfied with our performance, we have a 90 day out option.
We don’t really have any need for your services except for maybe a few very small projects. It’s not really worth our while to talk is it?
You can engage us for project work. We welcome the opportunity to schedule a brief conference call to better explain how we differentiate ourselves from other software support companies. We have extensive application and infrastructure experience, and we are excellent at problem management and performance tuning.
You can engage us for project work. We welcome the opportunity to schedule a brief conference call to better explain how we differentiate ourselves from other software support companies. We have extensive application and infrastructure experience, and we are excellent at problem management and performance tuning.
Can you improve the performance and reliability of our system?
Many companies recognize that a gap exists between where they want to be and where their internal resources can take them. With Erponlineaccess providing support, clients have access to the latest technology and they enjoy improved system performance – often at a fraction of the cost to build and maintain a similarly robust system in-house.
Many companies recognize that a gap exists between where they want to be and where their internal resources can take them. With Erponlineaccess providing support, clients have access to the latest technology and they enjoy improved system performance – often at a fraction of the cost to build and maintain a similarly robust system in-house.
Our Company is growing very quickly how can you help us?
If your company does not have the infrastructure and the systems to handle multiple projects simultaneously, or if you need to upgrade your architecture to be "taken seriously" by suppliers and customers, Erponlineaccess is perfectly positioned to help. As your needs change we are able to grow or contract along with you.
If your company does not have the infrastructure and the systems to handle multiple projects simultaneously, or if you need to upgrade your architecture to be "taken seriously" by suppliers and customers, Erponlineaccess is perfectly positioned to help. As your needs change we are able to grow or contract along with you.
